Frequently Asked Questions

- Distinguishing features
- Active agents
- Application
- Results

Distinguishing features

What is the difference between Filabé and make-up remover tissues? Classic make-up remover tissues clean only superficially and are most often soaked with chemical substances. Filabé cleanses pore deep when combined with water and, at the same time, it provides a gentle peeling and opens up the skin pores to facilitate the absorption of the active agents.

Filabé removes impurities and applies its natural formula onto the skin in a single step. How is it possible to remove and to apply something at the same time? The tissue absorbs solid components and simultaneously releases the active agents in liquid form. Studies have shown that the liposomes are released into the skin very quickly.

Active agents

The formula of Filabé was developed in Europe. Is it nevertheless suitable for the skin of Asian or South American women? Can it be used at all at their climatic conditions? Yes. Filabé is independent from skin type and climatic conditions.

Why are polyester and polyamide included as ingredients, although the formula of Filabé is said to be natural? Polyester and polyamide constitute the support material for the tissue; they are not agents. The active agents are contained within the liposomes which are released into the skin.

What is NPC 25? NPC 25 is the denomination for the highest grade of quality. NPC 20, for example, would mean that the agents are relatively weaker.

Application

Should Filabé be applied with some pressure or wiped over the face rather gently? Filabé should be used with gentle pressure.

Which side of Filabé shall I use? In order to achieve an effect you must use the fleecy side.

Do I have to apply moisturising cream after the application of Filabé? The gentle peeling effect will make your skin feel slightly tense, which is intended. You may continue to use your usual cream; this will not impair the effectiveness of Filabé.

Do I have to apply Filabé in each facial area for about 30 to 45 seconds, or is this the total time for the application on the entire face? The recommended 30 – 45 seconds are the total time for the application.

Is Filabé reusable? Only to a limited extent, as the liposomes are released with the first moistening; there will be no actual effect when used a second time.

Can I also remove waterproof make-up with Filabé? Filabé does not contain any chemical additives. Therefore it cannot perfectly remove waterproof make-up.

Do I have to maintain a certain interval between Filabé applications? 12 hours intervals between the applications are recommended.

Can I use Filabé to apply my usual creams? No

Can it cause any damage if I discontinue the application of Filabé? No

Can Filabé be used on skin suffering from blemishes? Yes. All varieties of Filabé will help to mitigate blemished skin. It is recommended to use Filabé Skin Clear in this case, as it was specifically developed for skin with impurities. Do not use Filabé on open wounds.

Is there a minimum age for the use of Filabé? Is there a maximum age? From puberty to high age.

Is it better to use warm or cold water to moisten Filabé? It does not make any difference. Proceed as you like.

Does Filabé have the same impact on male skin? Yes

Does Filabé have the same impact on people with dark skin? Filabé was developed for all skin types.

Can Filabé be applied on sunburnt skin? No. In that state, the skin is too tender.

Can Filabé be applied on sensitive skin? Yes, provided it feels good for you.

Can Filabé be applied on oily skin? Yes, Filabé is suitable for all skin types. We recommend the use of Skin Clear, as it was specifically developed for this skin type.

Can Filabé be applied on dry skin? Yes, Filabé is suitable for all skin types.

Which time of the day is the best for the application of Filabé? We recommend application in the evening.

Is it necessary to apply Filabé always at the same time of the day? No, but we recommend application in the evening.

Can I apply Filabé in the morning? Yes. However, we recommend application in the evening, because the skin will then have a longer resting phase and the active agents can unfold better during such times.

Can I apply Filabé and go into the sun? Yes, but we recommend to apply a facial cream with a high sun protection factor before going into the sun.

Will the absorbing feature of Filabé be maintained when I moist it? Filabé works exclusively when moist.

Will impurities and make-up be spread back onto the skin during the application? No, the tissue completely absorbs make-up and impurities. Do I have to do without my other products on the days when I apply Filabé? No, you can continue to use your usual skin care products.

Can Filabé be applied on injured skin? Do not apply on open wounds or burns.

Can Filabé be applied on scars? Yes, but only on well-healed scars.

Can Filabé be applied on irritated skin? Yes, no problem.

Will the skin absorb Filabé better if I moisten it with a product of my choice? No, water is sufficient.

Could there be any interactions between Filabé and the medication I take? No

Can I use Filabé during pregnancy or breast-feeding? There have been no reports of adverse effects of Filabé during pregnancy or nursing. However, breast-feeding mothers should not apply it to their breasts.

Results

Does Filabé have the same impact on other parts of the body? Yes

I had the impression that my skin felt tense. Is that normal? The sensation of tension is caused by the gentle peeling effect. It is a sign that Filabé is working. This period must be overcome, as confirmed by clinical tests. After repeated application the skin will become more relaxed and more elastic.

How long do I have to apply Filabé on a daily basis to see the first results? When applied once a day, it takes an average of about 14 days to notice clearly visible results. However, sometimes they are evident already after one week.

Will the impact of Filabé decline if I use it daily over an extended period of time? No. Long-term application achieves an optimal result.

Will the first results appear faster if I apply Filabé longer than 30 seconds? No, for best results apply it between 30 and not more than 45 seconds.

Can I damage my skin if I use the wrong side? No, but in this case you will not achieve the deep-pore effect.